Returns & Exchanges

At AROMATICA Global, we are committed to providing sustainable and effective beauty solutions, but if you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery. Our goal is to ensure your skincare journey is as seamless as our botanical formulas.

Return Process

• 1.
  Initiate Your Request

  Contact our global support team at support@aromatica.com with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Safe Packaging

  Securely pack the unused products in their original eco-friendly packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.